We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Right to Change Sites
We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Site or any service, content, feature or product offered through the Site, with or without notice; charge fees in connection with the use of the Site; modify and/or waive any fees charged in connection with the Site; and/or offer opportunities to some or all users of the Site. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Site.
Unless otherwise noted, the Site, and all materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the “Contents”), are owned, controlled or licensed by Canada Weather Gear, and other trademarks appearing on the Site are the trademarks of Canada Weather Gear and/or its subsidiaries. The Site and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Site. Unless otherwise specified, the Site and the Contents are intended to promote Canada Weather Gear‘s products and services available in Canada. The Site is controlled and operated by Canada Weather Gear from its offices in Toronto, Ontario, Canada.
User Comments, Feedback and Other Submissions
Canada Weather Gear is pleased to hear from users and welcomes your comments regarding our products and services. Canada Weather Gear‘s longstanding company policy does not allow us to accept or to consider creative ideas, suggestions, proposals, plans, or other materials other than those we have specifically requested. We hope that you will understand that the intent of this policy is to avoid the possibility of future misunderstandings when projects developed by Canada Weather Gear‘s employees and agents might seem to be similar to creative works submitted by users. Accordingly, while we value your feedback, we must ask that you do not send creative ideas, suggestions, proposals, plans, or other materials for our business. If, at our request, you send certain specific submissions (for example contest entries) or without out a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that Canada Weather Gear may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to Canada Weather Gear. Canada Weather Gear is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. Canada Weather Gear has the right but not the obligation to monitor and edit or remove any Comments. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Site. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Canada Weather Gear or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. Canada Weather Gear takes no responsibility and assumes no liability for any Comments posted by your or any third party.
Comparable Market Value (C.M.V) Pricing and Promotions
The comparable market value (C.M.V) on the price ticket shows you the price another department or specialty store in Canada charges or would charge for the same or comparable value item. Our policy is to usually sell for less than the Nat. Sugg. Reg. Price or Comp. Value.
Personal Information Submitted Through the Site
Product & Pricing Information
Many products displayed on the Site are available in select Canada Weather Gear. The prices displayed on the Site are quoted in Canadian Dollars. All products may have limited quantities and are subject to changes in availability and price changes. For information on our return policy, please visit our Returns & Exchanges page. We make every effort to match online prices to those in store; however online prices, product selection and availability may differ from those in store and may vary by geographic region. Where there is a price discrepancy between the website and in store pricing, the prices as marked at store level will be taken as correct.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice.
We have made every effort to display as accurately as possible the colours of our products that appear at the Site. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
Links to Other Websites and Services
The Site may contain links to other Web sites that are not under the control of Canada Weather Gear. Canada Weather Gear and its affiliates and subsidiaries have no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Sites’ users.
The materials on the Site are provided “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Canada Weather Gear expressly disclaims any duty to update or revise the materials on the Site, although Canada Weather Gear may modify the materials at any time without notice. Your use of the Site is at your sole risk, and you assume full responsibility for any costs associated with your use of the Site. Canada Weather Gear shall not be liable for any damages of any kind related to your use of the Site.
Providing Goods, Services, or Facilities, to People With Disabilities
Canada Weather Gear is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination.
Canada Weather Gear understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to people with disabilities under any other law.
Canada Weather Gear is committed to complying with both the Ontario Human Rights Code and the AODA.
Canada Weather Gear is committed to excellence in serving all customers including people with disabilities.
Our accessible customer service policies are consistent with the principles of independence, dignity, integration and equality of opportunity for people with disabilities.
People with disabilities may use their personal assistive devices when accessing our goods, services or facilities.
In cases where the assistive device presents a significant and unavoidable health or safety concern or may not be permitted for other reasons, other measures will be used to ensure the person with a disability can access our goods, services or facilities.
We will ensure that our staff are trained and familiar with various assistive devices we have on site or that we provide that may be used by customers with disabilities while accessing our goods, services or facilities.
We will communicate with people with disabilities in ways that take into account their disability ( i.e., if a customer is deaf, employees can communicate with a pen and paper vs. speaking aloud) and provide alternate communication formats upon request. Where possible and necessary, employees will ask the customer, how best to communicate with them.
We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.
When we cannot easily identify that an animal is a service animal, our staff may ask a person to provide documentation (template, letter or form) from a regulated health professional that confirms the person needs the service animal for reasons relating to their disability.
A service animal can be easily identified through visual indicators, such as when it wears a harness or a vest, or when it helps the person perform certain tasks.
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.
Canada Weather Gear will provide accessible customer service training to:
- all employees and volunteers
- anyone involved in developing our policies
- anyone who provides goods, services or facilities to customers on our behalf.
Staff will be trained on accessible customer service within 1 week after being hired.
Training will include:
- Purpose of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard
- Canada Weather Gear’s policies related to the customer service standard
- How to interact and communicate with people with various types of disabilities
- How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person
- How to use the equipment or devices available on-site or otherwise that may help with providing goods, services or facilities to people with disabilities. These include:
- What to do if a person with a disability is having difficulty in accessing Canada Weather Gear’s goods, services or facilities
Staff will also be trained when changes are made to our accessible customer service policies.
Canada Weather Gear welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns.
Customers who wish to provide feedback on the way Canada Weather Gear provides goods, services or facilities to people with disabilities can provide feedback in the following way(s):
Canada Weather Gear
1185 Caledonia Rd
Toronto, ON, M6A 2X1
Customers can expect to hear back in 2 business days.
Canada Weather Gear will make sure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.
Notice of availability of documents
Canada Weather Gear will provide this document in an accessible format or with communication support, on request. We will consult with the person making the request to determine the suitability of the format or communication support. We will provide the accessible format in a timely manner and, at no additional cost.
Modifications to this or other policies
Any policies of Canada Weather Gear that do not respect and promote the principles of dignity, independence, integration and equal opportunity for people with disabilities will be modified or removed.
You agree to defend, indemnify and hold Canada Weather Gear, its affiliates, subsidiaries and agents harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site and/or your breach of any representation, warranty, or other provision of the Agreement.
Mindful of the high cost of litigation, not only in dollars but also in time and energy, both you and Canada Weather Gear agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Site, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it (“Dispute”), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent (1) to Canada Weather Gear at: Canada Weather Gear, 1185 Caledonia Road, Toronto, Ontario M6A 2X1 (2) to you at: your last-used billing address or the billing and/or shipping address in your online profile. Both you and Canada Weather Gear agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any litigation or filing any claim against the other party.
Choice of Law
This Agreement shall be construed in accordance with the laws of the Province of Ontario Canada, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the provincial and/or federal courts of the Ontario or Canada. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of Canada Weather Gear’s right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between us relating to your use of the Site.
These terms are effective unless and until terminated by either you or Canada Weather Gear. You may terminate this Agreement at any time. Canada Weather Gear also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.